Shipping Policy
Last Updated: April 17th, 2026
Order Processing
All orders placed through Disguised Research are processed within 1–3 business days. During periods of high order volume, promotions, inventory restocks, or compliance review, processing times may extend slightly.
Orders placed on weekends or holidays will begin processing on the next business day. Once your order has been processed and shipped, a tracking number will automatically be emailed to the email address associated with your order.
No card transactions are allowed for international shipping. Available payment methods and shipping eligibility may vary based on destination, compliance requirements, and applicable restrictions.
Shipping Methods
Disguised Research currently ships using major domestic carriers, including:
Shipping speeds are determined by the carrier or service selected at checkout. Estimated delivery times are provided by the carrier and are not guaranteed by Disguised Research.
Shipping Time Estimates
Carrier delays, weather conditions, holidays, and logistical disruptions may affect delivery times.
Shipping Address Accuracy
Customers are responsible for ensuring that their shipping address is correct at checkout.
- Orders shipped to incorrectly entered addresses
- Packages returned due to address errors
- Delivery failures caused by incorrect customer information
If an order is returned due to incorrect address information, additional shipping charges may apply to resend the package.
Lost or Delayed Packages
Once an order has shipped and has been transferred to the carrier, the carrier assumes responsibility for delivery.
If Route shipping protection was selected at checkout, claims may be filed through Route for eligible reimbursement or replacement.
Damaged Packages
If your order arrives visibly damaged, please complete the following within 48 hours of delivery:
- Take clear photos of the packaging and contents
- Contact our support team with your order number
- Keep all packaging materials until the issue is reviewed
Our support team will assist with reviewing the issue and determining the appropriate next steps.
Compliance & Shipping Restrictions
Disguised Research respects federal, state, and local laws. Shipping restrictions may apply based on destination, product type, and applicable compliance requirements.
Our shipping restrictions are listed in the website footer and are automatically updated by WAAVE compliance where applicable.
Research Use Only
All products sold by Disguised Research are intended strictly for lawful laboratory research purposes only. Products are not approved for human consumption or animal use and must be handled and stored in accordance with appropriate laboratory practices.